Orders placed after 01-04-2024 will be delivered after eid.

We are inspired by Prophet Muhammad SAW and we follow the sunnah by accepting any returns and exchanges without any hesitation. However, in order to meet business challenges, , the customer should follow these rules:

 

 

 

  • Only unused and unwashed products with original packaging are accepted for returns.
  • No refunds and exchanges are processed if customer informs us 10 days after delivery is made.
  • Each order comes with a Packaging slip and a courier slip, both slips are necessary to start a case.
  • It is recommended to record a video while you open the shipment in order to resolve any issues caused by third party logistics.
  • For complaints, WhatsApp us at 0335 4671313 (Mon-Sat 10 am to 6pm)
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